You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I can't open my desktop app settings, so that I can move my Dropbox folder to an external drive.
This has been happening since my last computer... What I would like to do is sync my dropbox to save to my external drive; however, I cannot access the dropbox app to go to sync settings and trying to simply move it doesn't work. Settings for this are not avaiable online and im worried that if i uninstall the app I'll lose all my saved folders that I've pinned on my computer (which i guess I can just re add) I've tried looking at my antivirus software as well, but that didn't help as dropbox doesn't seem to be blocked. this would free up a ton of storage, so please help!
How can I use my previous email for a new account?
Hello, I started with a new company a few weeks ago and I was given a work email to sign up for Dropbox. But me being stupid, I signed up for the wrong type of dropbox account. So I went ahead and disabled it on my own. Now I want to create a personal dropbox account with that same work email that I accidentally used to make a business account with that is now disabled. But it won't let me sign up for a new account as it keeps directing me to log in to the disabled account. How can I make a new account then with my work email? I really could use some help in this manner. Thanks.
Wrong account maybe? Can't find files with new laptop
Hi - my mac has just expired and i can no longer accress it - so I installed the latest version of Dropbox onto a new laptop in the hope of downloading all my documents/files onto its hard drive - however there's nothing there.. Ive signed into my account alright but I'm wondering if having changed my email login a few years ago all my files are on a different account. I had no problem accessing my files on the old computer and as far as I can remember the login details are the same.. Obviously I can't check the settings on my old mac anymore - I'm at a loss of what to do next to gain access.. Cheers.. My account may be under my old email address, and I just tried to access the acount with that address and Dropbox said it has sent a code to that address - however - that email address is no longer in existence, so I can't ever get a hold of the code!!!! My
I can't verify my email address to share a folder
I have used Dropbox previously with no issues at another company. I have bought the basic plan and advised by dropbox support. When I go to share the folder, its says I need to verify my email first. I click on the verify link and it takes me back to the folder but I still can't share the folder! Please help!
I didn't get an "Out of space" email even though my notifications are on.
It has been set, but I didn't get an email about I'm running out of space, when it happened yesterday. I don't know why. I have checked my Gmail and nothing is in the Spam or Trash folder. There is no filter set for Dropbox emails.
