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Notifications
377 TopicsTurn off transfer notifications & emails globally
We love Dropbox transfers, but we don’t need an email saying that we just created a transfer, 5 seconds after we created a transfer. Transfer download notifications and emails are also extremely annoying. Some of our transfers are downloaded by dozens of people. I don’t need 50 emails plus 50 desktop alerts. We know that we can turn off download notifications for individual transfers, but we should be able to set this as a default. Please add transfers to the notifications page in settings so we can control these settings globally.7Views0likes0CommentsI got an email saying I deleted many files, but I don't think I did such a thing.
I keep getting emails that say things like: "You recently deleted 69368 files from your Dropbox account. If you want these files back, you can still restore them until 7/10/2025. After that, they’ll be permanently deleted." I don't think I've been deleting files, so I don't know what this is about. Also, when I looked in Dropbox under the "Deleted Files" tab, nothing is in there. Please help, as I don't want my files to disappear.23Views0likes1CommentDropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only document that is opened via the desktop file explorer and temporarily loaded onto the computer), it also bounces. This means that if I even use quick-look to preview a batch of images, my dropbox folder icon will bounce incessantly as it loads higher-resolution preview thumbnails. People have tried disabling this in terminal and it hasn't worked. I haven't personally tried the terminal method due to these reports, but I would prefer to manage this in the notifications preferences of Dropbox instead. Even with everything turned off on my notification preferences, it still bounces.Solved1.9KViews0likes13CommentsWhy is my account out of quota now?
So I have been using Dropbox for years with no problems. All of a sudden, a message pops up that I am out of storage and that I am using 11.31 GB of 2 GB space and it stopped syncing my files. My free account had way more than 2 GB as evidenced by the fact that I was allowed to reach 11.31 at one point. Why all of a sudden am I out of storage? Seems like they lowered the storage space without notification. The minimum upgrade cost is $9.99 per month for 2,000 GB. I don't need that much and don't want to pay that amount when I only need a smaller amount of storage space.45Views0likes11CommentsI can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. Which is very strange, because this is NOT in a folder I've shared with anyone else. Any ideas on how to fix this? Or how I can report this to Dropbox directly?Solved244Views0likes16CommentsUsers don't get an email confirmation when uploading multiple files via file request.
I am trying to enable my users to upload files directly from their iPhones (Files apps) using a file request. When my users upload a single file (in response to clicking the file request link), they receive a confirmation message when complete. When they upload multiple files they receive no confirmation message. In both cases I, the account owner, receive messages indicating the users have submitted files, and the files are located the the correct DB folder associated with the file request. Thank you.How can I re-enable the 'Delete file everywhere' prompt on Windows?
I am a paid user of Dropbox (I bought the 2TB plan some time back). Earlier when I would delete any file or folder on Dropbox using the Dropbox App on my Windows Laptop, it used to ask me if I wanted to delete the file/folder everywhere. Now it stopped doing that. Now the file or folder that I am deleting would just end up in my Windows Recycle Bin. I want to re-activate the "Do you want to delete everywhere". How do I do that???31Views0likes1Comment