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488 TopicsHow can I share a video only with a specific family member?
Help! I made a video for my BILs surprise bday and sent to my sister. She opened it using the Google gmail and it opened in their shared account. Did I just ruin the surprise? She said she deleted it but is it too late? How do I share it to her without it going to their joint email? Ugh. I told her I was techie challenged.37Views0likes6Comments2017 iMac Ventura stuck in "connecting components" after trying to upgrade to new file system
I was prompted to upgrade to the new file system, so I did. It said it would take 5 minutes... I've tried re-installing so many times. Deleting the library application support folder, deleting the app. My files are not on my computer and now i have no dropbox folder. It just says "Connecting Components" permanently. Please help!Solved28Views0likes4CommentsFiles disappeared when other folder member got their access revoked
Hello, I am talking to a colleague of mine that has uploaded a lot of files onto Dropbox last year. I now need to have access to all the files. And every documents she's been organising are now completely empty. The problem is that she left just a few days the company before I did. She was using the Dropbox app on her desktop if that helps ? How can I find these files back ? I know exactly where they were. Is there an history of a document available ? Thank you!28Views0likes3CommentsUsing AI to sort and search my photos
Hi, it's 2024 . IA is here. Please, scan all my photo and suggest something to sort them or help me find what I need. I have a Folder "Camera Uploads"with more than 30 000 photos from my phone. It is impossible to sort them or search them or even to navigate in the folder. Ex : I want to find the photo in a night market in china . It takes seconds within the Iphone. It is impossible on dropbox except if the photo is named "night market china" (spoiler : it isn't) . So Dropbox is good to save the pictures but barely usable to use/search for them . Please do something1.6KViews5likes7CommentsDeleted old account, opened a new one and computer files are gone. Anyway to retrieve them?
Hello, I deleted my account on dropbox and immediately opened a new one with a new email address. I thought the old files would be retained on my computer, but now it seems they are gone! The new dropbox folder on my laptop's hard drive is empty. The old files are not on the Recycle Bin of Windows. Are the files permanently delete? Can I retrieve or restore them somehow? Thanks.Solved20Views0likes1CommentTeam folders are available in the admin console but not in my local Dropbox folder
Is there any way to see the TEAM folders in the Windows Dropbox app? I have several folders designated as TEAM FOLDERS and others designated as SHARED FOLDERS. The SHARED FOLDERS display in the Windows Dropbox App, but the TEAM FOLDERS do not. The TEAM FOLDERS are only accessible via the browser under CONTENT. As I am only able to access TEAM folders via a browser, I am unable to see anything other than Name, Type, and Members for the files in a TEAMS folder. The ... (three dot) option doesn't give me any option to see any create date, last saved date, file size, etc information. The lack of this information makes a TEAMS folder difficult to manage. Maybe I am missing something. I would appreciate any tips.26Views0likes3CommentsI cancelled my team plan and now I can't access any of my files
I had a dropbox business account for 3 users for several years. I closed the business and cancelled the dropbox subscription in march 2024. I thought i would be able to have access to the files after I stopped paying for the subscription because my Dropbox folder was on my C: drive of my computers, but i would lose the sharing capability. Well turns out most of my files were or are now set to “cloud only” or something like that and i cant access them on my c: drive. My old business account reverted to a basic, non paid account but i dont see any of my old files on that account. I still have all the old folders of my old dropbox account on my c drive but the files are in accessible. is there any way to get these files back?27Views0likes4CommentsCan I have multiple users, each with their own security?
I'm backing up User Folders for several friends. I'd like to be able to find a way to do that so each person can log on to an account and see only their own files. I don't care if they see other folder names ... I just don't want them to access the information in those folders. Is there a way to do this with Dropbox? Currently I back up everything to a local NAS. It works fine but lacks two things: the only person who can access the NAS and see the folders is me. Second, if I gave additional access to each user, then every user could see every other user's information. Thanks.33Views0likes3Comments