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BBCjustin's avatar
BBCjustin
Explorer | Level 4
2 years ago

can't open jpg on my dropbox app on my phone

Good morning, I woke up today and I can't open jpg files in the dropbox app on my iphone. My phone has the latest update and so has the Dropbox app.   I have two Dropbox profiles but I can't op...
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Lee16's avatar
Lee16
New member | Level 2
Having the same iOS issue.  Have cleared cache... signed out and back in... deleted app and re-installed. Am using the latest version.
 
Noticed this from earlier - could this be related?
 
Resolved - This incident has been resolved.
Feb 22, 01:48 UTC
j_m_martin's avatar
j_m_martin
Helpful | Level 5
2 years ago

Status says this problem is resolved, but I'm still experiencing the problem.   Do the Dropbox support team read these messages and respond accordingly? 

  • Jlion029's avatar
    Jlion029
    Helpful | Level 5
    2 years ago
    I am also experiencing this very same issue it started early this morning. I thought hmm okay I’ll try later. Still wasn’t working when I came back. Tried redownloading the app. Made sure it was up to date as well as my iOS. But as of 1 min ago this issue remains and I cannot see any images or download them to my phone.

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