We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Mikeymo's avatar
Mikeymo
Explorer | Level 3
9 months ago

Unexpected error when downloading files from email on iOS

Unexpected error message when trying to download files from email on iPhone. It was working at one point and the I started seeing this unexpected error message and to contact support. Tried deletin...
Download
Downloading
Error Messages
iOS
Mobile
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Thanks for keeping us in the loop Mikeymo 

 

Could you send us a screenshot of the error now so that we can have a visual too?

 

You can do this via the camera icon within your reply's box. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!