We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Undo the change of online-only files. It keeps syncing.
In my desperation to save storage space, I thought I could select every folder and re-activate the one or two that I need. I didn't realize that putting all my files as online only would take at leas...
Megan
Dropbox Staff
Dropbox StaffHey One by Design, let's jump right into this!
You can only pause the syncing process for a specific period of time.
How long has the app been syncing for? Another thing that you can try to do is progressively change each individual folder back to "available offline" once it has fully synced.
Would you mind clarifying your app's syncing status at the moment?
Keep me posted, and we'll take it from there!
- Hi, Megan…
I decided to play it through and let all the files sync. It finally got down to at least 10 out of roughly 10,000 files after two days. Now the app on my desktop version is not working and has been causing memory issues on my Mac.
I have nearly all of my files as online-only but it seems to still be causing storage and app issues. Please advise.
Thank you- Walter
If this persists after rebooting your computer and/or after quitting and relaunching the app, could you send us a screenshot of the app's exact status and version as shown in your menu bar One by Design?
