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Kluski's avatar
Kluski
Explorer | Level 3
2 years ago

Printing an Excel document to PDF

I have an excel document in Dropbox. I want to print or save it as a pdf (doesn't matter which, ,just need to convert it). I try "print as PDF" and there is a download button. I click 'print to pdf' and then click download, The screen view goes from the print screen back to the document but nothing else. I cannot find the pdf document it printed. No menu showed where it downloaded, no pop up appeared to say done, just nothing happened.

Where do I find the downloaded PDF when printed from an excel document? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the Community, Kluski!

     

    Can you let me know what’s the size of the Excel file you tried to convert? Is it possible that it was more than 200MB? 

     

    Also, I’d like you to clarify which browser you’re using in order to convert/download your file. 

     

    Give me a nudge when you’ve got more details.

    • Kluski's avatar
      Kluski
      Explorer | Level 3
      It's only 46 kb and I'm using Chrome.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Perfect. 

         

        Can you please go to the icon with the 3 dots that should be located on the top right corner of your Chrome browser, and click on it? After that, please select “Downloads” and let me know if you can’t see your downloaded file there.

         

        If you don’t see it, please try opening another browser on your computer, and check if the same thing keeps happening there, too. That’ll help us isolate the issue more.

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