My app has been constantly syncing 4 files.

[AugustoGoico]

Hi, I´ve been struggling with an issue which I´ve already talked to two persons from tecnical suppor. It´s that I have 4 files that doesn´t stop to sync. I´ve loged out to log in again and let drop box sync my files again, I´ve wated for some days and the issue continues.

I also checked out the Earle releases is off and it is.

Please, could someone help me? 

Tjank you in advance.

[AugustoGoico]

This is the version I´m using and I don´t have any vpn and the only security software I´m using is the one which comes with Windows.

[Hannah]

Hey Augusto, just wanted to confirm; if you move these files somewhere outside the Dropbox folder and then move them back in, do they still give you this issue?

[AugustoGoico · Accepted solution]

Wel well, good news. To take off the file from dropbox and put it in again was one of my first test. Now you are asking it I wanted to confirm you but not before testing again and suprisley it wored out. I don´t know how, maybe is something I should have done after I did log out and log in again. Maybe you have a greater explanetion. I´ll keep an eye out.

[Hannah]

That's great to hear, Augusto, I'm happy to see it was resolved!

Not really sure why it did it this time, that's why we sometimes go back to steps we've already tried, but I'm glad to see it worked.

If you come across this issue again, let us know!

[AugustoGoico]

I will Hanna.

Thank you very much!