We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
JB1111
2 years agoNew member | Level 2
Files not loading
My files won's open or rather there items in them aren't populating.
Home shows a spinning square.
No support.
Any suggestions
Mark
2 years agoSuper User II
Have you tried clearing your cache and temp internet files?
What about a different browser or an incognito window?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!