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Forum Discussion
Error message when I login to my PC after I deleted something
I think I deleted something from my Dropbox account regarding my PC. Now every time I log in to PC I get this error msg. Pls help! Thank you!
Error msg
those steps took me here:
But when I follow the instructions to get to New Items, More Items, Outlook Data Files I get this:
And when I open the Outlook data file pst I get this and I have no idea what I am supposed to do from here!
Hannah
Dropbox Staff
Dropbox StaffHey tripbargains, thanks for the update.
Is the Dropbox application still installed on the computer and signed in to your Dropbox account?
No I tried to remove and reinstall the Dropbox on my PC but it did not make the error msg go away so currently it is not installed. Please send me the link to reinstall it thank you!
Downloaded but no luck. Same Error msg again as above when I open Outlook. If you look at it again it says
icloud Archive.pst is not valid. Then this 2nd screen comes up where I choose Cancel and it lets me go about my day.
What does icloud Archive.pst mean and how do I fix it? I looked at my icloud account and there is no deleted Dropbox files or anything remotely like the error msg.
- Walter
When you say no luck, what do you mean exactly tripbargains? Is the installer not downloading or not running at all on your computer?
Since the error comes with the Dropbox desktop app uninstalled from your machine, it means that it's coming from another app or your computer's OS and not Dropbox.
Do you have any 3rd party apps running on your computer that could be causing this issue?
Hi Walter
When I say no luck I mean I get the exact same error msg I uploaded on the first post. Otherwise everything is working fine as soon as I enter Cancel on the 2nd pic as uploaded
above.
The error msg comes up regardless of Dropbox installed on my PC. Right now I downloaded and installed and error msg still came up which is why I said no luck!
I need to fix this "iCloud Archive.pst is not valid" issue and I don't know how
I am a senior and I simply have a PC for home use so I don't know what this 3rd party app is supposed to be. I don't believe there is any such app on my PC. I just use MS Office and Google.
Mandy
- Walter
Thanks for the additional information tripbargains
Could you send us a full page screenshot so that we can have a better visual then?
- Hannah
Hey tripbargains, thanks for the screenshots.
I was able to find this, when I looked online. Can you try it and let me know if it helps?
those steps took me here:
But when I follow the instructions to get to New Items, More Items, Outlook Data Files I get this:
And when I open the Outlook data file pst I get this and I have no idea what I am supposed to do from here!
Hi Hannah/Walter
I did not do anything else other than what I sent below earlier. All I did was open the Outlook data.pst file as I mentioned. After that I rebooted my system twice and the error msg is no longer appearing when I open Outlook! Thanks for all your help guys!
