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Forum Discussion
Dropbox keeps trying to download and sync files set to online only
I had this same issue with a particular folder when I first set up my new Windows 10 laptop, but closing and restarting Dropbox seemed to fix it. (Derp.) Today it randomly started trying to downl...
oh my, I totally FEEL your frustration. I have wanted to scream at this. But having spent like 2 years feeling like this, and doing what you've been doing (but you've been more creative in your experiments) , nowadays I've resorted to this: when I'm so fed up of a whole spate of downloading starting up (my heart sinks every time it starts), I just go and right click on "Dropbox" (ie the parent / umbrella / overall folder) and just make the WHOLE Dropbox "Online only". Then... peace! (for a while at least!) Then when I need something offline, I just go and "offline" that one folder
Megan
Dropbox Staff
Dropbox StaffHey all, I hope you're doing well!
I really want to thank you for your extensive feedback here. It has been very valuable and I will endeavor to make sure your voice is heard.
I see where you're coming from and I understand why this has caused some turbulence on your end.
If you wish, valtham, I'd be more than happy to look into your ticket numbers, from your communication with our Support. Feel free to share them with me here, in order for me to locate them on our system.
I will pass on your comments to the relevant departments so that we can further improve our support service and product, so that we can create a much better experience for you.
Thanks!
