View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I purchased a Bluetooth USB adapter. It would not install and kept making PC crash. Found a URL that was supposed to take me to a download site. For some reason, it sent me to Dropbox. The options to download are there, and the word "driver" is mentioned, but the only thing I could download was a PDF, not the actual driver. has anyone run across this problem? I am pasting the URL below. Including some info about the product in case someone is familiar with this. (The link to "how to" on YouTube was worthless.) P.S. I'm new, so bear with my over/under amount of info. Thanks!
Hey JARtistry
It seems to work fine to me, I can see the .exe files and no PDF ones.
That being said this video is very sketchy and I wouldnt trust a random video with almost no views and no comments, even more to put a .exe file from them on my PC.
Either way its your choice, but the dropbox folder seem to be working fine.
Hope to have been of help,
Take care ❤️
Hello Arandur,
Thanks for your quick response. Unfortunately, either I've suddenly become the world's dumbest person, or I'm missing something. I have been able to download a ".rar" file, which only wants to open with Adobe Reader, which doesn't make sense. But I tried, and got an error message saying the file could not be opened by Adobe Reader because it is corrupt.
When I open the "driver" folder at the download point, I see many, many files listed. There are some ".exe" files, which is probably what I'm looking for, so why that complete folder doesn't download is beyond me. It seems strange that you had success dowloading the file, but I don't. Is it common for vendors to direct people to Dropbox to get the files that make their product work? Not blaming Dropbox, just a question.
If you've got any ideas, please send them. Thanks again!
JARtistry
No it's very uncommon, that's why I told you not to trust it!
That being said I could be wrong and the file could be totally fine, it' just a little sketchy.
Can't help much other than that tho 😞
Hope you driver works buddy!
Take care ❤️
Also if you could please like/or pick my answers as solutions I would appreciate it a lot since I'm in much need of more storage space!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!