You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
The filenames of a folder that another user shared with me appear truncated.
When I go to a folder that some one shares with me it gives me a list where the file names are cut off. I end up having to either download the whole thing or look through files one by one to tell if it's a certain file extension or another. There is enough room on the page where the full file name should be able to display or I should be able to resize the columns to show the file name. It seems unnecessarily formatted in a way that causes me regular confusion and frustration.
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when we share links. The "Continue with download only" button is easily missed, especially by older clients, making us look unprofessional. It's frustrating that such a customizable platform has this issue. We hope for a solution soon!
Remove "Login/SignUp" Dialog box from shared link download
Currently, when I send a client a link to download a file using the Dropbox share file functionality, they are directed to a preview page. When they click the Download button, they are presented with a dialog box prompting them to sign in or sign up for Dropbox. At the bottom of this dialog box, in text that more closely resembles a legal disclaimer, they are given the option to download without signing up. As a paid user, I cannot entertain this dark UI feature. If I need to provide clients with an instruction manual on how to work around a dark UI feature, then it makes me look really cheap and really hacky. Not only does it make me look bad, but it's also a really nasty look for the Dropbox brand.
I can't download a shared file as I'm being told I'm out of storage
I'm trying to download a large file from Dropbox that someone shared with me, but instead of seeing a 'download' option, I get this message... "Your account is out of storage!" Here's the problem – I don't WANT this massive file in my Dropbox account – I just want to download it. It *looks* like Drobox is shaking me down for money in order to access the file that's been legitimately shared with me, but I'm holding out hope that that's not the case. Open to ideas on how to get this fixed. Thanks.
I can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?Zip file can not decompress Mac OS X
Hello DB. I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself recreated this on a Macbook Air M2 on OS X Monterey and Big Sur. The downloaded zip file has the correct size, but is corrupt. Best, TorReport information that shows a file has been downloaded by intended recipient
I would like to suggest a report feature that shows the date (and time?) that a file has been downloaded by the intended recipient. This will help us keep track of the files that need to be downloaded as well as enable us to clean up our file directory.
