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Forum Discussion
TBirds
3 years agoHelpful | Level 6
Adobe not downloading online only files from projects
Hi All,
after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac ...
- 2 years ago
Hi there,
In order for this fix to be applied, you need to opt into Dropbox for macOS on File Provider. The latest version of Dropbox for macOS utilizes Apple’s updated File Provider API and fixes issues related to opening online-only files in third-party applications for users on macOS 12.5 or higher. You can read more about opting into Dropbox for macOS File Provider here. Please note that not all users are eligible at this time.
This is being rolled out to Dropbox Teams at the moment, but the team admin must choose to opt-in for the entire team when they are told it has been made available. If you are experiencing this issue, and are a member of a Dropbox team, then we recommend to align with your team admin and ensure that they opt-in as soon as they can, so that this issue is fixed for you. You can find out more here.Regards,
Emmet
Emmet
Community Manager
The latest version of Dropbox for macOS fixes issues related to opening online-only files in third-party applications. You’ll receive a notification from the Dropbox icon in your menu bar when an update is available. If you haven’t already received the new Dropbox for macOS update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of macOS users with complex configurations to support their migration experience. If you’re interested in joining our early access program for this update, visit the Dropbox Help Center for steps on how to opt in.
dom burgess
2 years agoHelpful | Level 6
Oh wow! I REALLY hope this works. 🙂
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