Accessing old Dropbox account on an old iPad.

[Mirnik023]

I pulled out my old IPad mini the other day (last update was iOS 9.3.5) and realized I still had a Dropbox account open on it with an email address to which I have not had access for about 5 years and this account holds old photos of mine that I do not think I have saved anywhere else. When I open the app I can see about 600 “photos/videos” but only about 10 of them will actually load for me to view. When I try to share anything or download any of the photos it tells me that that action failed and sometimes it will say there isn’t a connection to the server. I’m just wondering if there is any solution to this or are the photos that were once on there actually already lost? 😅

[Rich]

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@Mirnik023 wrote:
I pulled out my old IPad mini the other day (last update was iOS 9.3.5) ... it tells me that that action failed and sometimes it will say there isn’t a connection to the server.

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Dropbox will no longer work on an iOS version that old. It now requires iOS version 13.1 or later.

• https://help.dropbox.com/installs/system-requirements

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I’m just wondering if there is any solution to this or are the photos that were once on there actually already lost?

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There's no solution to run Dropbox on that iPad unless you can update the iOS version. As for the files, if you've been using the Dropbox account regularly, you can sign in on the Dropbox website and download the files. But if you haven't accessed the account in more than a year, it would have been deleted due to inactivity. Once an account has been deleted, neither the account nor the files that were in it can be recovered.