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stathis125's avatar
stathis125
Explorer | Level 3
2 years ago

401 error when printing

Hello,

 

In the last couple of months when I'm trying printing from the browser I'm getting the 401 error. Tried incognito mode, cleared cache but the problem still persists.

 

Thank you. 

Web
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi stathis125, sorry to hear you're having issues with this.

     

    Can you please try another browser or an incognito window with no plugins or extensions running and let me know if you still get the same error?

     

    If so, I'd appreciate a screenshot too.

     

    Thank!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Can you walk us through the exact steps you take that result in this error as well, Stathis?

         

        Also, is this for your own files or shared ones?

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