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8 years ago

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Linking reinstallation to existing folders in File Explorer

I was having some issues with Dropbox on my laptop so uninstalled and am now re-installing, But it is creating totally new folders on my Laptop. As there is about 950GB there (and we have very slow broadband in Suffolk UK) it will take a week or two to synchronise. How can I get the new installation to sync with the files already there?

desktop

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Setting up the apps

Jane
8 years ago
Hey walwar,

Let me send over some more details and tips to determine the cause!

For starters, you may have a look here for some steps to adjust your bandwidth locally.

Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed.

Also, let me ask you whether you’re in a work or home environment.

You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/

I’ll be following-up here, so please keep me updated in your reply!

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At this point Dropbox will begin indexing all of your files. This process will take a while, especially if you have a lot of data to go through (and 950 GB is A LOT of data to index). During this time it may say that files are uploading or downloading, but it's only transferring comparison data and any changes that it find. The index process has to finish before Dropbox will work. If you stop it or uninstall and reinstall again, it will just start over from the beginning. Be patient and LET IT WORK.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:250223_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:250352":{"__typename":"ModerationData","id":"moderation_data:250352","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:250352":{"__typename":"ForumReplyMessage","uid":250352,"id":"message:250352","revisionNum":1,"author":{"__ref":"User:user:125141"},"readOnly":true,"repliesCount":6,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:250223"},"conversation":{"__ref":"Conversation:conversation:250176"},"subject":"Re: Linking reinstallation to existing folders in File Explorer","moderationData":{"__ref":"ModerationData:moderation_data:250352"},"body":"

Thanks for the advice, however I don't get the option when installing to select any location.

I've saved the \"Old\" dropbox on the drive I want to use but when I download Dropbox everything happens automatically!

I download Dropbox from https://www.dropbox.com/en_GB which then downloads a file called Dropboxinstaller.exe from https://dl-web.dropbox.com into my firefox download folder. I then click \"Save File\" as, apart from \"Cancel\" that is the only option, and that's it. The program then downloads onto my C: drive (which doesn't have enough room for all the files stored on Dropbox) and starts synchronising before I have a chance to do anything. At no stage did I get the option to \"select the location that you want for the Dropbox folder\" I've uninstalled and reinstalled several times but just can't get it to locate in the D: drive where I have to \"Old\" dropbox folders.

If it is not possible to designate the location during installation, is there some way I can drag it in File Explorer? I've tried but without success so far.

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Thanks for the advice, however I don't get the option when installing to select any location.

I've saved the \"Old\" dropbox on the drive I want to use but when I download Dropbox everything happens automatically!

If it is not possible to designate the location during installation, is there some way I can drag it in File Explorer? I've tried but without success so far.

Roderick R. wrote:
\n
I download Dropbox from https://www.dropbox.com/en_GB which then downloads a file called Dropboxinstaller.exe from https://dl-web.dropbox.com into my firefox download folder. I then click \"Save File\" as, apart from \"Cancel\" that is the only option, and that's it. The program then downloads onto my C: drive ... and starts synchronising before I have a chance to do anything.
\n

You're not installing Dropbox. All that's doing is downloading the install file to you comptuer. You then have to run that file to start the installation process, where you'll have an Advanced Options link that will allow you to choose the location for your Dropbox folder.

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Roderick R. wrote:
\n
I download Dropbox from https://www.dropbox.com/en_GB which then downloads a file called Dropboxinstaller.exe from https://dl-web.dropbox.com into my firefox download folder. I then click \"Save File\" as, apart from \"Cancel\" that is the only option, and that's it. The program then downloads onto my C: drive ... and starts synchronising before I have a chance to do anything.
\n

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This worked for me! Thanks. :)

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This worked for me! Thanks. :)

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