We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

imteaj uddin's avatar
imteaj uddin
New member | Level 2
2 years ago

space problem due to a shared folder

my client has bought 2 TB of space and gave me access to a folder, but after reaching out for the 2 GB space it keeps showing error and gett out of space .. what do i do mow?  
Shared Folders
Sharing
Storage
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi imteaj uddin 

 

Your client has 2TB of space. You do not. 

 

Therefore you also need to upgrade to access the files as shared folders use the quota of everybody involved. 

 

If you only need read only access ask for a shared link instead. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!