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Shared Folders
853 TopicsCannot invite someone to my shared folders, why?
Hi, I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to. I always was able to invite new members , can someone please explain if anything has changed, and how yo invite someone Many thcSolved66Views0likes6CommentsI no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first? In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing their content. Today (March 2025) I am not finding those options. It appears I can only remove shared emails with no option for them to keep their copy of the files?Solved79Views0likes15CommentsShared folder disappeared from my account (owner). How can I restore it?
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I recover access to the folder?Solved50Views0likes5CommentsI'm trying to move a shared folder, but it's getting copied instead.
I am trying to move shared folders, not created by me, I was told this is possible without affecting the content or other users. However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place. Had anyone had this problem and found a solution?Solved37Views0likes4CommentsI see a "Folder updates in progress, please try again later" error and I can't share any folder.
Hi Dropbox team Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in the Incognito window, but I keep getting the same message. Please let me know what to do.39Views0likes7CommentsCan't add a file inside a shared folder when using the desktop app. It says I need permission.
I am the owner of a shared folder that is available on my desktop. However, I cannot add any files to that folder. I get an error that I don't have permission. However, I can add files to that folder when I'm on the web.Solved48Views0likes7CommentsError "We have paused your sharing activity. Your files may contain phishing items".
When I try to share a folder I get the following error: "Unable to share file: Error in call to API function /2/sharing/add_folder_member: We have paused your sharing activity. Your files may contain phishing items." I have tried to find solutions online but nothing seems to work. Can anyone help me? I can't even contact support. Thank you very much75Views0likes11Comments"You're out of storage" message on a shared folder when space is available.
A user that has "Can edit" access to one of our shared Dropbox folders is getting a "You're out of storage" message when trying to add files. However, we have 98%+ of our 2 Tb free which is far more than enough for the files that they are trying to add. Any idea what might cause this please?Solved132Views0likes6CommentsChanging ownership of all files owned by former team member.
Hi We plan to remove and reallocate the dropbox memberships of two team members who have left our organisation. However, they both had a bunch of shared folders which they are the listed owner of. Is there a way of seeing what all the folders a particular member owns are and changing ownership of all of them? I do have their logins as they were work accounts so could either do it via their accounts or as the admin of the team. Alternatively, if they are just deleted from the team, will the shared folders that they own also be deleted? Or will they still remain viewable to the other accounts that they are shared with. Thanks MarkSolved75Views0likes4Comments