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tomasewski's avatar
tomasewski
Helpful | Level 6
2 years ago

missing folders from a shared folder

Hi all! Data has disappeared from the shared directory...... Part of the shared directory and sub directory disappeared. The missing directories are not even in the deleted folders (trash).  This applies to files directly on the disk, but also to files visible via the web.

 

Thank you for advise.

  • tomasewski's avatar
    tomasewski
    2 years ago

    I finally accepted this solution. I re-uploaded the missing files to the shared directory. I was able to get them from a TimeMachine (MacBook) backup in an older version.

     

    Thank you for all for cooperations and advise.

    • tomasewski's avatar
      tomasewski
      Helpful | Level 6

      only a few files (on the order of drives) were shown to have been deleted. For 99% there is no record of erasure.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Is the folder that is missing a shared folder or a subfolder of a share?

  • SVC-2's avatar
    SVC-2
    New member | Level 2

    Subfolders in a shared (2 members including me) Dropbox Folder are disappearing!    Three days ago, a number of critical subfolders disappeared from my local as well as online Dropbox account, but were still appearing in the other person's local Dropbox.    Today, subfolders also disappeared from the same folder the other user's local Dropbox.    Neither of us have deleted any folders, and in fact the disappearance from my local and online Dropbox came after 30 days of no use of my computer (Mac 13.5.1).   The other user has been using Dropbox almost daily.   The missing folders do no appear in deleted folders or anywhere else.   What is going on, and how to recover- "Rewind"?    

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Sorry to hear about this, SVC-2.

       

      Have you checked your events page to see if you can find any events related to those folders?

  • Bridewell's avatar
    Bridewell
    Explorer | Level 3
    I have missing files and have checked in the deleted file right back to 2021 and can't find them. Can you please help

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