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Forum Discussion

DMacMelbourne's avatar
DMacMelbourne
Helpful | Level 6
4 months ago

sendtoemail problems

Hi. I've set up addtodropbox on my desktop pc but none of the 6 tests sent have uploaded to the Email Attachments folder. Yes I'm using the @addtodropbox.com email provided. Sent from both mac and gmail accounts. What am I doing wrong?

  • Bugger. You’re right - yes attachments upload fine. Thanks. That was not my understanding. Not so clear in the online help advice.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey @DMacMelbourne - sorry to hear you're having issues with this.

     

    Have you ensured that your emails are within limit as per this Help Center article?

     

    Let me know and we'll take it from there.

    • DMacMelbourne's avatar
      DMacMelbourne
      Helpful | Level 6
      Thanks for your quick reply Walter.
      The original email was 6 messages long, with no attachments. The latter ones were all simple one-liners with no content. Thanks. David
      • DMacMelbourne's avatar
        DMacMelbourne
        Helpful | Level 6
        PS. I’m not receiving ‘undelivered mail returned to sender’ messages from any account.

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