Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Hi,
I have had dropbox for long time privately. Have alot of data. Now I got request to join a company dropbox account. I could choose from 2 alternatives - to keep them separate or on the same login. I choose the same login, thought it sounded clever. But now it seems like all my private data is moved to be a sub folder under the company folder. Im still the only one to access my data, but I absolutely don’t want to have it like this.
Do anyone know how to undo my “mistake” so I will have 2 separate logins/accounts – 1. my private and 2. the company that I was invited to.
I have stopped the sync of Dropbox, it is +100 GB.
Very greatful for your help.
Kind regards,
Johan
Hi @JohanSk, welcome to our Community!
As you've joined a Dropbox Business team, only the team admin can remove you from the team.
You'll need to ask them to convert your account to a personal account away from the team using these steps, in order for you to be able to still have access to your content.
If you have any questions about this, I'm here!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @JohanSk, welcome to our Community!
As you've joined a Dropbox Business team, only the team admin can remove you from the team.
You'll need to ask them to convert your account to a personal account away from the team using these steps, in order for you to be able to still have access to your content.
If you have any questions about this, I'm here!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Megan,
Thank you VERY MUCH for extremly fast reply. Really appreciate it. Hope nothing has happend to my dear files...
Kind regards,
Johan
Don't even mention it @JohanSk!
Don't forget that I'll be one post away if you need anything else! 😎
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!