We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

JohanSk's avatar
JohanSk
New member | Level 2
8 months ago

Personal files have been moved under Company Dropbox - want to have them separate.

Hi, I have had dropbox for long time privately. Have alot of data. Now I got request to join a company dropbox account. I could choose from 2 alternatives - to keep them separate or on the same log...
Account Access
Account Settings
Multiple Accounts
Onboarding
  • Megan's avatar
    Megan
    8 months ago

    Hi JohanSk, welcome to our Community! 

     

    As you've joined a Dropbox Business team, only the team admin can remove you from the team.

     

    You'll need to ask them to convert your account to a personal account away from the team using these steps, in order for you to be able to still have access to your content.

     

    If you have any questions about this, I'm here! 

JohanSk's avatar
JohanSk
New member | Level 2

Hi Megan, 

 

Thank you VERY MUCH for extremly fast reply. Really appreciate it. Hope nothing has happend to my dear files...

Kind regards, 
Johan

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Don't even mention it JohanSk!

 

Don't forget that I'll be one post away if you need anything else! 😎

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!