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Forum Discussion

Ninomalbinho's avatar
Ninomalbinho
Helpful | Level 5
10 months ago

Impossible to connect to my account on a new Android Phone

Hi, I am trying to connect my existing account to Dropbox application on a new Android Phone. Problem is that none of the option is working. I tried with my user name and my password, not working. ...
Account Access
Account settings and sign in
Android OS
Mobile
Mobile App
  • Ninomalbinho's avatar
    Ninomalbinho
    10 months ago

    After trying many things, it was finally by activating the two-step verification that I managed to connect my phone, finally !

    Thanks for your help

Ninomalbinho's avatar
Ninomalbinho
Helpful | Level 5

After trying many things, it was finally by activating the two-step verification that I managed to connect my phone, finally !

Thanks for your help

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Glad to hear you were able to resolve this matter. Enjoy your week!

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