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SOBrien1's avatar
SOBrien1
New member | Level 2
2 months ago

Not receiving the verification email

We've tried requesting a verification email in both Edge and Firefox and the emails are not being sent. I have checked the spam filter and there's no messages logged there. 

Account Settings
    • SOBrien1's avatar
      SOBrien1
      New member | Level 2
      2 months ago

      Good morning Hannah,

       

      I already have that email in my contacts for my other email address.  This email address is an alias because someone how my dropbox got deleted from my original email address.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hi SOBrien1, I just sent you an email!

         

        I'll be happy to see you there, thanks!

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