Bonjour, depuis peu presque tout mes fichiers sont innacessible en utilisant l'application de bureau DRPBOX pour PC.
Les fichiers apparaissent dans l'explorateur de fichier avec une icone correspondant au type du fichier Word, Excel, JPEG, PDF .... mais elle surmontée d'une petit dossier marron. (voir illustration).
Quand je veux ouvrir ces fichiers :
j'ai un message d'ouverture impossible.
Idem si je veux renommer ces fichiers.
Idem si je veux les supprimer : Suppression impossible.
En revanche si je me connecte à mon compte Dropbox sur internet, tout fonctionne normalement.
Savez vous comment corriger ce problème. Merci pour votre aide.
Hey Patrick_NY! Thanks for sharing your feedback on the forum.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
Starting March 4th, 2024, Dropbox Vault will no longer be available. However, Dropbox is steadfast in its commitment to safeguarding your data. Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
There are also steps that you can take to enhance the security of your account.
These steps include:
- Setting up 2-step authentication - Creating a strong password - Conducting a security checkup - Protecting shared files and folders with passwords
Je vous conseille de réinstaller l'application de bureau Dropbox. Cela devrait rétablir la synchronisation et réparer les icônes d'état de synchronisation.
J'espère que ces informations vous seront utiles et je vous souhaite une agréable journée ! Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.
j'ai exacetement le même problème sur mon nouveau PC windows 11. J'ai réinstallé l'application mais le problème subsiste. A force d'essayer de lire certains fichier j'ai réussi à en ouvrir 2 ou 3 mais le reste est toujours "inaccessible"
Il s'agit de la version Dropboc basic et il me reste de l'espace disque
çà fait 3 jours que j'essaie de régler le problème sans succès
Une aide de votre part serait la bienvenue car je voudrais me débarasser de mon vieux PC
Merci à vous
J'ai essayeé de les copier sur une clé USB mais ils ne sont pas accessible donc impossible de les copier
J'ai le petit carré marron sur tous les fichiiers.
Sur mon portable ainsi que sur le site tout est ok
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Bonjour, depuis peu presque tout mes fichiers sont innacessible en utilisant l'application de bureau DRPBOX pour PC.
Les fichiers apparaissent dans l'explorateur de fichier avec une icone correspondant au type du fichier Word, Excel, JPEG, PDF .... mais elle surmontée d'une petit dossier marron. (voir illustration).
Quand je veux ouvrir ces fichiers :
j'ai un message d'ouverture impossible.
Idem si je veux renommer ces fichiers.
Idem si je veux les supprimer : Suppression impossible.
En revanche si je me connecte à mon compte Dropbox sur internet, tout fonctionne normalement.
Savez vous comment corriger ce problème. Merci pour votre aide.
","body@stringLength":"3339","rawBody":"
Bonjour, depuis peu presque tout mes fichiers sont innacessible en utilisant l'application de bureau DRPBOX pour PC.
Les fichiers apparaissent dans l'explorateur de fichier avec une icone correspondant au type du fichier Word, Excel, JPEG, PDF .... mais elle surmontée d'une petit dossier marron. (voir illustration).
Quand je veux ouvrir ces fichiers :
j'ai un message d'ouverture impossible.
Idem si je veux renommer ces fichiers.
Idem si je veux les supprimer : Suppression impossible.
En revanche si je me connecte à mon compte Dropbox sur internet, tout fonctionne normalement.
Savez vous comment corriger ce problème. Merci pour votre aide.
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impossible","moderationData":{"__ref":"ModerationData:moderation_data:784989"},"body":"
Je vous conseille de réinstaller l'application de bureau Dropbox. Cela devrait rétablir la synchronisation et réparer les icônes d'état de synchronisation.
\n
\n
J'espère que ces informations vous seront utiles et je vous souhaite une agréable journée ! Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.
j'ai exacetement le même problème sur mon nouveau PC windows 11. J'ai réinstallé l'application mais le problème subsiste. A force d'essayer de lire certains fichier j'ai réussi à en ouvrir 2 ou 3 mais le reste est toujours \"inaccessible\"
Il s'agit de la version Dropboc basic et il me reste de l'espace disque
çà fait 3 jours que j'essaie de régler le problème sans succès
Une aide de votre part serait la bienvenue car je voudrais me débarasser de mon vieux PC
Merci à vous
J'ai essayeé de les copier sur une clé USB mais ils ne sont pas accessible donc impossible de les copier
J'ai le petit carré marron sur tous les fichiiers.
Sur mon portable ainsi que sur le site tout est ok
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Dropbox Staff
