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I created a basic Dropbox account years ago and use it almost daily. I am sharing some folders with two other people. I want to change my email address, but when I use the form, Dropbox displays an info image and will not make the change. The info indicates that I need to contact the administrator, but I am the one who created the account, how do I find out who the administrator is?
Hey @SusetteM, thanks for reaching out to the Dropbox Community.
If you're getting a message to contact your admin, when trying to change your email address, that indicates that you're signed in to a Dropbox team account, could that be the case?
Also, which form are you referring to?
Have you tried changing your email from this page?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @SusetteM, thanks for reaching out to the Dropbox Community.
If you're getting a message to contact your admin, when trying to change your email address, that indicates that you're signed in to a Dropbox team account, could that be the case?
Also, which form are you referring to?
Have you tried changing your email from this page?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks, Hanna. That was the page I using and it didn't work. However, I used one of my other email addresses and that did work.
Happy to hear that, @SusetteM!
If you need anything else, please let us know.
Have a great day!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
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