cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in learning how media industry leaders use Dropbox Replay? Register for our webinar here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Impact of SSO on collaborators outside of my organization/domain

Impact of SSO on collaborators outside of my organization/domain

mdachenhaus_yoh
New member | Level 2
Go to solution

We have discovered that some of our marketing staff had set-up Dropbox accounts on their own to use when collaborating with an outside marketing partner.  We are exploring the possibility of upgrading the account so that we are able to secure the application with SSO.  If we were to do so, thus forcing the internal staff to authenticate via SSO, what would be the impact to the outside marketing partner team members who have been invited in to collaborate?  Would they still have access following a forced MFA process to their corporate email address or would I need to establish a network account for them within my environment to honor the SSO requirement?

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff

Would your partners be on the same team account as you or would they have their own individual accounts @mdachenhaus_yoh?

 

If only your company would be part of the team and using SSO, this wouldn't affect any shared folders you might have shared with your partners. 

 

Let us know if you have any follow up questions! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

View solution in original post

3 Replies 3

Hannah
Dropbox Staff
Go to solution

Hey @mdachenhaus_yoh, thanks for reaching out to us.

 

Just wanted to ask for some clarifications.

 

Are the accounts that have been set up by the staff personal or Business ones?

 

If the former, do you wish to create a Business account and invite your staff as members and then enable SSO for the entire team?

 

Also, how are they collaborating with the outside partners? Through shared folders?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

mdachenhaus_yoh
New member | Level 2

I believe they are a mix of account types, but the goal would be to move to a business grade account as I believe that is what is required in order to have the ability to leverage SSO.  And yes, they collaborate via shared folders primarily.

Walter
Dropbox Staff

Would your partners be on the same team account as you or would they have their own individual accounts @mdachenhaus_yoh?

 

If only your company would be part of the team and using SSO, this wouldn't affect any shared folders you might have shared with your partners. 

 

Let us know if you have any follow up questions! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    mdachenhaus_yoh New member | Level 2
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?