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Forum Discussion
I'm not receiving the email to verify my account, any help?
For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Thank you Walter !!!
Yes, I asked but they need more details about the error.
As I said I traied all the option.
I need to know which is the error when *dropbox sends me an e-mail, in order to allow Aruba to help me.
Megan
Dropbox Staff
Dropbox StaffHi Annarita Battista Pleasy, how are you today?
I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.
Thanks!
I tried everything:
- requesting for a verification email, using a different browser, also in private mode
- Contact my email provider: Aruba. It need to know which is the error message that Dropbox receives.
- add no-reply@dropbox.com in my address book
the chatbot is unavailable if I haven't confirmed the e-mail, but this is my problem!!!!!
I'm frustrated by this issue and the impossibility of have a feedback by dropbox.
Furthermore, manytime I could access to my account. The message is that the password is wrong!!!!
It isn't true.
I would be very grateful if you could reply.
thank you!
I've just replied
