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zampa's avatar
zampa
Helpful | Level 6
2 years ago

I can't create a new account

Hello  Trying to open a second account  but keep getting pushed back to first/old account. Any thoughts? Thanks Paul
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  • zampa's avatar
    zampa
    2 years ago

    Hello

     

    Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.

     

    Well sticking with it, ( and the help of a few) got the job done.

    Thank you all for you insight and direction into opening multipal accounts on the same device.

    In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.

    I am now loaded and ready to get to work.

    Your patients and manners did not go unnoticed.

    What a nice bunch of people you are.

    Greatfully

    Paul

     

zampa's avatar
zampa
Helpful | Level 6

Hello Again

 

Thanks for the reply.

I closed everything and even restarted my computer but everything I've tried always brings back a page that has inserted my files?

I assume I'm missing something...

 

Regards

Paul

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey zampa, I'd suggest opening a browser that is not already signed in to your Dropbox account, or even better a private browsing/incognito window.

 

That should do it!

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