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Forum Discussion

xyz2023's avatar
xyz2023
Explorer | Level 3
12 months ago

Can I change the sender name when sending over a signature request?

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so look...
Account settings and sign in
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey again, andrewkol! One more thing I’d like to clarify; if you go to your Dropbox Sign account here, do you see your full name capitalized? Feel free to send me a screenshot of what you see, too. 

 

I’d like to gather as much info as possible and log your feedback with our team, based on what you see.

andrewkol's avatar
andrewkol
Explorer | Level 3
3 months ago

Hi Nancy, 

Yes, my full name is there and capitialised - see  screenshot here.

 

 

Cheers

Andy

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey andrewkol - sorry for the late response.

     

    Would it be OK with you if we reached out via email to have a further look internally? 

  • andrewkol's avatar
    andrewkol
    Explorer | Level 3
    2 months ago

    That would be great. Another staff member has reached out though and told me that there is no current solution and it's on a future improvements list? Would love it to be fixed though.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for the cooperation, Andrew. You've got :envelope: 

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