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Forum Discussion
Paulo Cotta
9 months agoExplorer | Level 3
Send Signature in PNG
I'm sending a PNG file (transparent background) with my signature, but dropbox is disregarding the transparency of the file
- WalterDropbox Staff
Hey Paulo Cotta - sorry to hear you're having issues with this.
Could you send us a screenshot so that we can have a visual too?
Also, did you try clearing your browser's cache or using another browser since you first noticed this?
Keep me posted, Paulo.
- Paulo CottaExplorer | Level 3
See that it wasn't like a transparent background. He highlighted that the image is in PNG with a transparent background.
This in Chrome_In the Edge browser the behavior is the same
- WalterDropbox Staff
Thanks for the screenshot Paulo Cotta
Can you also walk me through the steps you take to upload and share this file as well?
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