change of billing email

[Tipster]

Hi! 

We have a business account. 

We would like to change the billing email address. 

Is there any possibility, please? 

Thank you in advance! 

[Rich]

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@Tipster wrote:

We would like to change the billing email address.

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• https://help.dropbox.com/account-settings/change-email

[Tipster]

Sorry, but we don't want to change the email address of the user, we would like only to change the billing email address

[Hannah]

Hey @Tipster, an admin that updates the billing info on a Dropbox Business team, automatically becomes the billing admin, and so the billing emails go to their email address.

[jbjerksetmyr]

This is a very bad solution unfortunately since companies normally have a billing email where invoices gets collected for automatic bookkeeping. One would have to create a forwarding rule in their inbox or something to get around this, or change to a competing storage provider which provides a billing email (most SaaS businesses do since it is a really easy feature to provide, and it makes life easier for their customers).

This would be a handy feature, so please add it as a feature request. The possibility to set a separate billing email address.