We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

  • Sharyn W.'s avatar
    Sharyn W.
    Explorer | Level 3
    4 months ago

    I have tried to change my email address in Accounts.

    I am an older lady who is having difficulty deciding why there are 3 lines to be filled in.

    Are the first two the new email address, and the 3rd line the password?

    Thank you

    Sharyn

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey Sharyn W.! You’re totally right; the first two fields are for the new email address (the second one is to confirm the email address and make sure there aren’t any typos) and the third one is for your current Dropbox password.

      • Sharyn W.'s avatar
        Sharyn W.
        Explorer | Level 3
        4 months ago

        Nancy,

        Thank you. I will try your suggestion.

        Sharyn

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!