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Booooooze's avatar
Booooooze
New member | Level 2
2 years ago

Unknown error, please contact support

No idea where to post this. I guess all my dropbox stuff is gone? There's no way to contact support, but any time I try to log in, that's the error I get. "Unknown error, please contact support".

 

That with:

- sign in with email and password

- sign in with Google

- sign in by clicking the link they send to my email

 

Any help?


  • Booooooze wrote:

    There's no way to contact support, but any time I try to log in, that's the error I get. "Unknown error, please contact support".


    You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Booooooze wrote:

    There's no way to contact support, but any time I try to log in, that's the error I get. "Unknown error, please contact support".


    You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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