You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
rob_moore monthly
3 years agoExplorer | Level 4
Two Dropbox Accounts - Can't Sign into One
I have two Dropbox accounts. One for work and one personal (this one). I logged out of the work account to move some files around in my personal account and now Dropbox keeps redirecting me back to my personal account, apparently refusing to let me log back into my work account.
Any suggestions on solving this problem?
- MarkSuper User II
Do you mean two logged in on the website?
If so try opening a second browser window but use an incognito or private one.
If you mean on the computer, unless one is a paid business account you cannot have 2 logged in at the same time.
- rob_moore monthlyExplorer | Level 4
Sorry I wasn't clearer. Same computer...not trying to be logged into both accounts at the same time.
Was originally logged into my work account. Logged out and into my personal account (which I've done often before). This time when I try to log back in I get this response: "You recently changed your email. Please log in to that account."
- rob_moore monthlyExplorer | Level 4
Also -- tried the new Incognito browser window. Same response - denied.
Thanks!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!