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RBI102's avatar
RBI102
New member | Level 2
9 months ago

My team admin has changed and we have no admin access

Out of no where, the admin user changed. The person is now currently admin does not have access to log in or change the admin access. We have no idea what is going on and have patient information we need to access ASAP.

Account Access
Account Security
Dropbox for Business
FAQ
Team admin
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi RBI102, thanks for your message.

     

    Can you check who your team admin is on this page?

     

    What plan are you on currently according to this page, and how much quota do you have?

     

    This will help me to assist further!

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