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Forum Discussion
I need to change my email but I'm getting a message to contact the admin
I created a basic Dropbox account years ago and use it almost daily. I am sharing some folders with two other people. I want to change my email address, but when I use the form, Dropbox displays an info image and will not make the change. The info indicates that I need to contact the administrator, but I am the one who created the account, how do I find out who the administrator is?
Hey SusetteM, thanks for reaching out to the Dropbox Community.
If you're getting a message to contact your admin, when trying to change your email address, that indicates that you're signed in to a Dropbox team account, could that be the case?
Also, which form are you referring to?
Have you tried changing your email from this page?
Keep me posted.
- Hannah
Dropbox Staff
Hey SusetteM, thanks for reaching out to the Dropbox Community.
If you're getting a message to contact your admin, when trying to change your email address, that indicates that you're signed in to a Dropbox team account, could that be the case?
Also, which form are you referring to?
Have you tried changing your email from this page?
Keep me posted.
