My email address has been deactivated, so I can't access the code that's sent by Dropbox.

Question

my email link to Dropbox has been deactivated by yahoo due too longer time not use..how can i get back my dropbox acc because when i login,verification send to email already deactivated ..

DBX_Pedro · Answer

Hi&nbsp;kyosyah77&nbsp;,
&nbsp;
Thanks for reaching out to us.&nbsp;
&nbsp;
In this case would it be ok to reach out to the email used in this account ?&nbsp;
&nbsp;
We can take it from there.&nbsp;

Nancy · Answer

Hey kyosyah77! Hope it’s OK to jump in, too.&nbsp;
&nbsp;
In case you have any other devices still linked to this Dropbox account, please make sure to check their notifications first; the one-time code may be located there.
&nbsp;
Let us know if this doesn’t help though.

kyosyah77 · Answer

there no option cause my older phone has faulty ..i also can't to reactivate my email using old id,

Nancy · Answer

Thanks for clarifying that, kyosyah77! We can log a ticket for you then to the email address you see here.&nbsp;
&nbsp;
Let me know if that's OK and we can get things started.

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My email address has been deactivated, so I can't access the code that's sent by Dropbox.

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