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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
Most of the things you can do with Dropbox online happen on www.dropbox.com. www.dropbox.com is the only domain where Dropbox will ever ask for private information like the email address and password for your Dropbox account. Be wary of any other domains that look like Dropbox that ask you for your Dropbox email or password.
Official email from Dropbox
If you receive a communication that looks like it’s from Dropbox but doesn’t come from one of the domains listed, please be careful as it may contain malware or be a phishing attempt.
- All email from employees, support staff, and some service-related email (such as email verification, password reset confirmations, and Dropbox research study invitations) are sent from docsend.com, dropbox.com, dropboxmail.com, em-s.dropbox.com, em.dropbox.com, or dropbox.zendesk.com
- All Dropbox business related email originates from dropbox.com or dropboxpartners.com
- All promotional and tip emails originate from docsend.com, dropboxmail.com, em-s.dropbox.com, em.dropbox.com, or dropboxteam.com
