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Graham-7's avatar
Graham-7
Helpful | Level 5
2 years ago

Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains. 

     

    You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.

     

    Regards,

    Ben

rockzilla2520's avatar
rockzilla2520
Helpful | Level 5

I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?

debalombard's avatar
debalombard
Explorer | Level 4
2 years ago
Hi DropBox,
 
I got an email today from no-reply@em-s.dropbox.com indicating that I had gotten a file that someone shared with me but it didn't indicate the sharer's email address. I would never click on that link so I logged in because I am not expecting a shared file at all and was surprised by this notification.
While logged in after that with my email address I use for dropbox, I did not see any recent file tthat had been shared with me. The last thing under "recent" was a long time ago. 
 
Was this a spam email or how do I see the most recent thing shared with me? Again when I look under recent shared files that last file was dated 2022.
 
Thank you!
 
Thanks!

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