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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
Exactly! But if it's legit, then why isn't there a file waiting for me in my SHARED folder? The email doesn't mention what the file is or when it was sent or by whom. Shouldn't the email have more information?
There wasn’t one in mine either. 90% sure the email was an error. Probs the work experience boy pressing send by accident lol
- https://help.dropbox.com/security/official-domains
Is on the list of official domains & linked to official site. Confident it was safe.- I got an email 5hrs ago from Dropbox saying the same, but there is nothing new in dropbox. No file waiting. But what it does say is there's a folder I created waiting to be downloaded and if upgrade I can open it.
