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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?
I just received an email with the subject heading "Files shared with you". The body of the email says: "Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!"
The email doesn't say who the file is from. The email seems like it's from no-reply@em-s.dropbox.com, and if it really is, then I know the email is legit at least. But when I got to my actual dropbox account, I can't see any new files or folders shared with me. I don't want to click on the link in the email, but I don't know any other way to verify whether this is legit or not. I would normally just delete this and not worry about it, but this may be from a couple different clients I'm working with, and there are a number of different reasons that I don't want to reach out to them to ask if this is from them.
Is there a way to determine if the email is 100% legit? Why doesn't it say who the shared file is from? If it's legit, why can't I see it under the "Shared" folder of my dropbox.com account? Any help you can provide would be appreciated. Thanks!
I got the same message and was in a similar situation and am waiting on something from a job I'm applying to and hoping to get and needed to know if it was something from them regarding the interview. I checked my Dropbox first before clicking it. The link did also take me to my account. Nothing but old notifications, though. Maybe just a glitch since it seems to have happened to several of us today.
Same here. Received August 25 with a legit Dropbox addy (although I never use Dropbox) and absolutely no info on sender.
