We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Jason35's avatar
Jason35
New member | Level 2
11 months ago

I have not been able to receive verification email, even after troubleshooting.

I have not been able to receive verification email.

I've added no-reply@dropbox.com to my contacts.

I've checked my spam folder. 

I've verified my address is correct. 

I've tried using a private window in Chrome

 

Please help!

Jason

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Jason35, let's jump right into this!

     

    Would you mind if I was to open a ticket for you, in order for us to have a closer look into this?

     

    Let me know! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!