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Forum Discussion
How to revert access to another entity?
Hi:
Inadvertently, I provided the ownership of my account to another company. Now, my account appears under their ownership.
Can you please advise how can I reverse it?
Thanks in advance,
MR Accounting
- Rich
Super User II
MR Accounting wrote:
Inadvertently, I provided the ownership of my account to another company. Now, my account appears under their ownership. Can you please advise how can I reverse it?
If you mean that you were invited to and joined someone's Business team account, then you need to ask the team admin to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.
Keep in mind that Dropbox can't do this for you. Only the team admin can convert your account back to an individual account.
If you were on a paid subscription prior to joining the team, you would have received a prorated refund for the time remaining on your account. Once your account has been converted back to an individual account, you can resubscribe if needed.
