You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
MR Accounting wrote:

Inadvertently, I provided the ownership of my account to another company.  Now, my account appears under their ownership. Can you please advise how can I reverse it?

If you mean that you were invited to and joined someone's Business team account, then you need to ask the team admin to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.

 

Keep in mind that Dropbox can't do this for you. Only the team admin can convert your account back to an individual account.

 

If you were on a paid subscription prior to joining the team, you would have received a prorated refund for the time remaining on your account. Once your account has been converted back to an individual account, you can resubscribe if needed.

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