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Forum Discussion
utpmg
7 months agoHelpful | Level 7
Dropbox Backup skipped some files on external drive, MacOS permissions?
I added an external drive to Dropbox Backup a couple of days ago; it was large and took about 16 hours. Seemed to have worked fine, but this morning I was comparing the backup files with my drive and...
Walter
Dropbox Staff
Did you also try removing the external drive and re-plugging it in your computer utpmg?
utpmg
7 months agoHelpful | Level 7
Yes, I've done that once, maybe twice.
- Walter7 months agoDropbox Staff
Thanks for the update utpmg
Could you try renaming the files and/or re-uploading them to your external drive and let me know if you notice the same behavior?
- utpmg7 months agoHelpful | Level 7
I renamed folder "198603_05" to "aaa" on my SSD, the 'manage backup/choose files' option now lists 'aaa' as selected; but doesn't show up in the backed up list. I waited a while, and also forced another backup; while it was ongoing i noticed the status say something like "updating 2 files" but I see no changes. What are file/folder permissions supposed to be on MacOS for Dropbox Backup to work?
- Jay7 months agoDropbox Staff
Hi utpmg, what is the current status of the backup when viewing it on the Dropbox site?
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