Security and Permissions
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I want to open a Dropbox account that I created in 2017. but it can't be opened because I didn't get the authentication code on my Yahoo email. can anyone help me?.
Thanks, @Wahyudii.
Can you also add no-reply@dropbox.com to your email contacts and try again, to see if that helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Wahyudii, thanks for reaching out to us today.
Just to clarify, do you mean that you tried to login to your account with your email and password, but did not receive the 6-digit security code?
Have you checked your email's spam folder, in case it ended up there?
Also, if you have any other connected devices, you should have gotten a notification with the code on those devices as well.
Let me know what you find.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Thanks, @Wahyudii.
Can you also add no-reply@dropbox.com to your email contacts and try again, to see if that helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I've the same problem with change email confirmation. I've tried two different updated browser (Chrome and Edge) whitout success. Thanks for any responses.
Hi there!
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