Can't access email to get 6-digit code

[Keyonkk]

I can login successfully,  but needs me to check 6-digit code in email.

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

Thanks

[Tagri]

Hello Walter
Yesterday, I sent a picture of the email you sent me of the account in Dropbox and the message that appears asking for the security code, but I did not receive any response. Did you receive the message I sent?

[Walter]

Thanks for the nudge @Tagri 

I've just followed up via email, so please have a look at your inbox and we'll take it from there. 

[orp333]

Yes, thank you Jay

[HAS1]

I have an old account with Dropbox.  It know the email and old password but that email does not exist anymore to access the 6 digit security number from to enter into the account.  I have tried the suggestions in the help section -that is a colossal waste of time by the way.  Can anyone help me with this?

[Jay]

Hi @HAS1, I've merged you to this thread to keep similar queries together. 

Could you contact the support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link? 

Please make sure to pick an email to which you can receive and send emails from.

[Jimi14]

I don’t have access to email I used to set up my drop box , so unable to Receive 6 digit code to open drip box

[Jay]

Hi @Jimi14, could you contact the support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link?

Make sure to enter an email to which you can receive and send emails from.

[Jimi14]

So you mean talk to the bot

[Megan]

Hi @Jimi14, if you have trouble creating a ticket, we can always try opening one on our end for you, just let us know! 

[Jimi14]

Yea please that would be amazing 
I’m jimi [email removed as per Community Guidelines]