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morganesky's avatar
morganesky
New member | Level 2
12 months ago

Upgrade Subscription

Hey guys, when I take a package and pay it yearly can I still upgrade whenever I need to or is it like a contract because the payment is less than it would be monthly?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    morganesky wrote:

    Hey guys, when I take a package and pay it yearly can I still upgrade whenever I need to or is it like a contract because the payment is less than it would be monthly?


    If you have an active subscription yearly subscription and you decide to upgrade to a higher package, you'll pay a prorated fee based on the price difference and the amount of time remaining on your current subscription, and you would be upgraded immediately..

     

    If you wanted to change from yearly to monthly or you decided to downgrade instead, you could make the change but it wouldn't take effect until your next billing period.

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